Help/Frequently Asked Questions
Is it really this easy?
Yes! It is easy. Our advertisers pay us to show you their ads along the way in hopes of acquiring new customers. Essentially, it is our advertisers who cover the cost of your free gift.
How can I receive my selected gift for free?
Our customers have found several methods to receive their gift 100% free. One customer-favorite is to sign up for exciting free trials and free samples, typically coming at no cost. Another method combines your efforts with your friends’ efforts, through the Refer-A-Friend option. Just sign up for a few free trials and free samples, then refer some of your friends. Not only will you receive your free gift, but your friends get the chance to earn their own. Our most popular selection is to earn your free gift entirely through Refer-A-Friend. By including your friends on the exclusive free trials and free samples, everyone benefits, and you receive a free gift of your choice.
Do I have to pay for shipping and handling?
No. Not only is your gift totally free, but we also pay for the shipping and handling! You will NEVER be required to pay us for your gift.
Have a lot of people received gifts?
Yes, it’s very easy to register and follow the Program Requirements to get your gift.
Is my gift new?
Absolutely. We supply factory-fresh products only. We want you to be happy
Is everyone eligible?
Well, just about everyone is eligible. You must be a person over eighteen (18) years of age who is a resident of the United States. Employees and relatives of the company, and persons residing with such individuals, are not eligible. Only one gift is permitted from premiumrewardclub.com per person and/or household for one year after your registration date. Corporations, businesses, and governmental entities are not eligible. For purposes of the agreement, “United States” shall be defined as the fifty (50) states of the Union and territories including Midway Islands, Puerto Rico, American Samoa, Virgin Islands, Micronesia, Marshall Islands, Northern Mariana Islands, Palau and Guam. To qualify, read the Terms and Conditions, Privacy Policy and any other applicable policies and agree to them in their entirety.
Will I be obligated to you in any way in the future?
No! Upon completion of program requirements, the gift is yours, free and clear. You will never be obligated towards our company again.
Can I receive more than one gift?
It’s one gift per person per household from premiumrewardclub.com sites per year, however we have many additional offers with amazing free gifts. In fact, check out our bonus page at the end of the registration path for more offers that are hand-selected according to your tastes.
How do I register for the gift on your Web site?
Begin by entering your contact information on our registration form. Then follow the Web site instructions by signing up for the required number of offers.
How do I check the status of my Gift?
Follow this link to the Gift Redemption page and submit your email address to view the status of your gift.
What are "Offers"?
Examples of Sponsor Offers include, without limitation, trial offers, credit cards, product offers, service offers, other low-cost or commercial offers and Refer-a-Friend Offers. Some offers require a purchase to be made, while others are free trials that convert to paying obligations or free applications that do not require an initial purchase. Others require approval or activation of an account (for some credit card-related offers, the card must be activated by making a purchase, transferring a balance or getting a cash advance for the applicable offer to be considered “complete”).
How many offers do I have to complete to get my Gift?
Each Promotion requires the completion of a set number of offers, based on the value of the gift, on up to three (3) offer pages, and other conditions set forth in the Terms and Conditions. For example, to receive a $500 gift card you may need to complete: “Two (2) offers on Page 1 (Silver Offers)”, “Two (2) offers on Page 2 (Gold Offers)”, and “Four (4) offers on Page 3 (Platinum Offers)”. We include a variety of offers on each page so that you can choose the Offers that you find most attractive.
Will you show me offers I like?
That’s our specialty. During the registration process, we’ll pinpoint your interests by asking you a few questions. This will enable us to show you offers for products and services you need.
How often do you change the offers on each page?
The offers on each page change periodically. We strive to give you a variety of choices to fit your interests. We encourage you to check back often with us for additional offers that may interest you.
How do I complete an offer?
To “complete” each Sponsor Offer, you must fulfill the exact set of Sponsor Offer Requirements as indicated on the Site, the Sponsor must report to us that you have successfully completed their offer (Sponsor notification typically takes 4 weeks), and you must not exceed the “Cancellation Limitation” which states that that you will not be eligible to receive a Gift in this Promotion if, within 30 days of your Sponsor Offer Initial Transaction Date, you cancel your participation in more than two Sponsor Offers you have completed as a part of the Program Requirements (the “Cancellation Limitation”). Please be aware that the “Cancellation Policy” will only apply to those Sponsor Offers completed while this policy was in effect. The Cancellation Limitation applies to either the advertiser’s terms and conditions to the applicable Sponsor Offer or the stated Cancellation Limitation, whichever is greater. Once the cancellation timeframe has passed you will be prompted to submit acceptable documentation to validate your full participation in the advertiser’s offer(s). Acceptable documentation will be your Billing Statements (with the account number blacked out except for the last 4 digits of your account number) showing the transactions, that reflect your participation with the merchant for the past 30 days.
If you choose Refer-a-Friend as one or more of the Offers required; once each of your qualified friends completes the requisite number of Sponsor Offers on Silver, Gold or Platinum pages and keeps those offers for 30 days as indicated in the Program Requirements, your Refer-a-Friend Offer will be considered complete.
Can I count the survey I filled out in the beginning count towards my total completed offers?
The purpose of the survey is to learn about your interests, so while it won’t count towards your completed offers, we can provide you with information and future marketing materials and offers that fit your personality and lifestyle.
How do I return to the offer pages to review or finish the applicable offers?
You will need follow this link to the Gift Redemption page and enter your address to review offers and return to the offer to complete the offers.
Can I go to the Third Party Sponsor(s) directly and complete my transaction(s)?
While we encourage direct use of our Third Party Sponsors and their great offers in the future, we do require you to complete the Offer through our Site as directed to receive credit for your participation in the Program.
How will I know when I have qualified for my gift?
In order to receive your gift from us you must complete the required number of offers for the promotion. Please be aware that the “Cancellation Limitation” will only apply to those Sponsor Offers completed while this policy was in effect. Therefore, you cannot cancel more than two Sponsor Offers, and do not cancel the rest of the Sponsor Offers you chose for at least 30 days. You must save all receipts, order confirmation, records and materials that show your transaction history with each Sponsor Offer. You may be asked for copies of these receipts, order confirmations and other relevant documents in the Gift Redemption process to verify your transactions with Sponsors and failure to produce the required documents for a Sponsor Offer when requested may result you not receiving completion credit for that Sponsor Offer.
If you chose the Refer-a-Friend Offer, your friend must remain a member with the sponsor’s offers for 30 days. They must save all receipts, order confirmation, records and materials that show their transaction history with each Sponsor Offer. They will be asked for copies of these receipts, order confirmations and other relevant documents in the Gift Redemption process to verify their transactions with Sponsors and failure to produce the required documents for a Sponsor Offer when requested may result in you not receiving completion credit for that Sponsor Offer.
Customer service will notify you via email upon the completion of program requirements.
When will I get my Gift?
You should receive your gift within six (6) to eight (8) weeks after mailing in your completed Gift Redemption Voucher. If eight (8) weeks has passed since you mailed in your Gift Redemption Voucher, and you still haven’t received your gift, please contact our friendly Customer Service team.
Can I change my Gift?
No. Once you have registered for a specific gift, it cannot be changed.
Can I change or update my contact information, including my e-mail address?
At this time, changes to your contact information, including your e-mail address, cannot be processed. Please make sure to retain the original e-mail address that you provided to us when you registered to become a Member.
Is there any time limit to complete the offers?
Yes. You must complete the required number of Sponsor Offer Initial Transactions within 60 days following the Program Sign-up Date, and all the steps in the Program Requirements (including the mailing-in of your Gift Redemption Voucher) must be completed within 180 days of your Program Sign-up Date. If you completed “Refer-a-Friend” Offers, each friend you referred must also complete the requisite number of Sponsor Offers as indicated in the “Refer-a-Friend” invitation e-mail within the 60 days following the date that you signed up for the gift.
Why might I be asked to provide Proofs of Purchase and/or Proof of Identification?
In case of any discrepancy or an audit regarding the completion of your Offers, you may be required to provide proof of completing the Offers in question, along with associated statements. In order to protect you, we may request proof of identification, especially when fraud or identity theft may be suspected.
Why do I need to have my documents notarized?
The notary section of our Confirmation Form and our Gift Redemption Voucher are present for your protection, as well as ours. This notarization assures us that you are the person who qualified for the Gift, and assures you that no other person purporting to be you can claim your Gift.
Do I have to pay taxes on my Gift?
You are responsible for all federal, state, and local taxes. To comply with federal and state tax codes, we report your receipt of any Gifts with a fair market value in excess of Six Hundred Dollars ($600) to the IRS. We must obtain your Social Security Number in order to do this. Federal and state tax authorities will consider your Gift “income.” Please visit www.irs.gov for more information.
How do I know whether or not I used a valid link to register for the Program?
Our Programs are presented to customers by invitation only. This means that you will only receive valid links through our e-mail advertisements, pop-up advertisements, and/or web page banners. Links obtained from friends or other venues usually are obsolete and will not enable you to qualify for Gift redemption.
Do I have the option of unsubscribing from the emails?
In exchange for your Gift, use of the Site and participation in the Programs, you agree to receive e-mail solicitations from us, our Third Party Sponsors, as well as our other third party advertisers and marketers. To stop receiving e-mail from us, our Third Party Sponsors and/or our third party advertisers and marketers, please follow the instructions contained in our Privacy Policy. To access our Privacy Policy, please click the link at the bottom of this page.
Do I have the option to cancel a membership, offer, transaction, purchase, or other agreement with a Third Party Sponsor?
The Sponsors are solely responsible for their offers, program requirements, refunds, products, cancellations and related customer service. For those questions, please contact the Sponsors directly. We are unable to assist with any of these matters. Please also understand that you will not be eligible to receive a gift in this promotion if, within 30 days of your Sponsor Offer Initial Transaction Date, you cancel your participation in more than two Sponsor Offers you have completed as a part of the Program Requirements (the “Cancellation Limitation”). The Cancellation Limitation applies to either the advertiser’s terms and conditions to the applicable Sponsor Offer or the stated Cancellation Limitation, whichever is greater.
Is my offer still considered complete if I cancel a membership, trial offer, or other agreement with a Third Party Sponsor?
Each offer varies. Some can be cancelled without obligation when the free period ends, while some offers require an initial purchase to be made. See the Cancellation Limitations detailed in the Terms and Conditions which state that you will not be eligible to receive a Gift in this Promotion if, within 30 days of your Sponsor Offer Initial Transaction Date, you cancel your participation in more than two Sponsor Offers you have completed as a part of the Program Requirements. The Cancellation Limitation applies to either the advertiser’s terms and conditions to the applicable Sponsor Offer or the stated Cancellation Limitation, whichever is greater. For example, if the advertiser’s trial period is for 30 days, you’ll need to keep your participation at least for 30 days.
How do I Refer-a-Friend?
You will see Refer-a-Friend Offers on Silver, Gold and Platinum offer pages. You can refer multiple friends to assist you in completing your Sponsor Offer requirements. You will receive Sponsor Offer completions for qualified friends you invite that complete the requisite number of Sponsor offers as indicated on the Refer-a-Friend offer pages and Refer-a-Friend invitation e-mail. For example, a Silver Refer-a-Friend Offer may require 1 friend to complete 2 Sponsor Offers for you to receive 1 Silver Sponsor Offer completion; a Gold Refer-a-Friend Offer may require 2 friends to complete 2 Sponsor Offers each for you to receive 1 Gold Sponsor Offer completion; a Platinum Refer-a-Friend Offer may require 3 friends to complete 2 Sponsor Offers each for you to receive 1 Platinum Sponsor Offer completion.
If I complete Refer-a-Friend Offers, what does my friend have to do so I get credit?
If you complete Refer-a-Friend Offers, each friend you referred must complete the requisite number of Sponsor Offers ,as indicated in the Refer-a-Friend invitation e-mail sent to them, within 60 days following the date that you signed up for the gift. Once they complete the Sponsor Offers and their Sponsor credit will be issued toward completion of your Refer-a-Friend Offer requirement.
If I complete Refer-a-Friend Offers, how do I check to see if I’ve received credit for referring a friend?
Please follow this link to the Gift Redemption page and enter your email address to view your Refer-a-Friend credits. Once each of your friends has completed the requisite number of Sponsor Offers, as indicated in the Refer-a-Friend invitation e-mail sent to them, your credit will be displayed.
If my friend does not qualify can I refer another?
Yes. Please keep in mind, they will need to complete the requisite number of Sponsor Offers ,as indicated in the Refer-a-Friend invitation e-mail sent to them, within the 60 days following the date that you signed up for the gift for you to qualify for your gift.
What are the requirements to be a qualified friend?
Can my friend be a family member or live in my home?
Your referred friend can only meet the qualification criteria if they do not live in your household.
What if my friend already got a gift from this Site?
If your friend already got a gift from this Site, they can complete Sponsor Offers for you to get your gift, however they won’t be able to get a second gift from this Site.
How many times can I refer my friend?
You can refer your friend only once for this Site.
What happens if my friend doesn’t complete the requisite number of Offers within 60 days of my registration?
You will need to complete another Offer to qualify for your gift.
Can my Friend/Friends cancel their offers?
Some offers require a purchase to be made, while others are free trials that convert to paying obligations if not canceled or free applications that do not require an initial purchase (and generally can be cancelled without obligation if you do not want to consent to the purchase after the free period ends). The Cancellation Limitation applies to either the advertiser’s terms and conditions to the applicable Sponsor Offer or the stated Cancellation Limitation above, whichever is greater.
If a friend of mine invited me, can I qualify for a gift?
You must complete the required number of offers indicated in the Refer-a-Friend invitation for your friend to receive credit. In order for you to receive a gift you must register for a gift of your own.
Can I complete the set number of offers required on Silver, Gold and Platinum pages by only completing Refer-a-Friend Offers?
Yes. Please keep in mind that a different friend must be invited on each Offer page and make sure to check the qualification requirements above before inviting a friend.
Where can I get more information?
Additional Program-related information can be found in our Terms and Conditions and Privacy Policy.